Terms & Conditions

1. Introduction

Do please read our Terms & Conditions carefully since you will be asked to confirm your agreement before placing an order. If you have any questions, then please call us on 0844 800 8353, email us on [email protected] or write to us at the address below.

2. Interpretation

In these Terms & Conditions, "we" and "our" refers to MyHealthMyBeauty and our trading website www.myhealthmybeauty.co.uk, "you" and "yours" to you our customer.

3. Ordering

We will send you email confirmation once your order has been received, and again once it has been despatched.  We reserve the right to cancel your order for any of the following reasons:-

  • The product is out of stock.
  • There is an error in either product description or pricing.  
  • We are not able to process your payment.
  • If you do not meet any of the criteria set out below in (6) Your Warranties.

4.Products & Pricing

All products are sold as described. Product images on our website are for illustrative purposes only; actual products/packaging may differ or vary slightly.

All prices quoted include VAT. Orders will usually include the cost of delivery and you will be asked to select your preferred method at "Checkout". Our current tariff is quoted above. Our prices may be subject to change at any time, but this will not retrospectively affect transactions already processed. We reserve the right to withdraw any products, and edit or review any site content at our discretion.


Payment will be authorised when an order is placed but your account will not be debited until after your purchases have been despatched. Accepted means of payment are shown on our website.

Our Gift vouchers may be exchanged for products on our website. Vouchers and promotional codes issued by us retain their value until the date shown. These cannot be redeemed for cash.

Your payment information goes directly to the card issuer and is processed through our payment provider’s secure server (See our Security Policy).

6.Your Warranties

Your order with us warrants that:

  • you qualify by law to enter into binding contracts and have the authority/capacity to agree to these Terms & Conditions;
  • all information you provide, including your name, e-mail address, telephone number, delivery and billing address etc is accurate and complete;
  • you will be able to accept delivery of your order at the designated UK delivery address
  • the credit or debit card used as payment is yours and has not been fraudulently obtained 
  • you are at least 18 years old.

7. Risk and ownership

The ownership of, and risk around, your product passes to you upon delivery, and back to us if and when a returned product has been received.

8. Statutory rights

Nothing in these Terms & Conditions affects your statutory rights

9. Using Our Website

All property rights to our website design, icons, graphics, text and material are owned by MyHealthMyBeauty Ltd. Images/photography, product and company names used therein remain the property of their respective owners and have been reproduced only with their permission.

Pages may be viewed, downloaded and printed for your own personal use only. Copying, selling or distributing material from our website for any other purpose is prohibited.

10. Limitations and exclusions of liability

Nothing in the terms of sale will: (a) limit or exclude the liability of a party for death or personal injury resulting from negligence; (b) limit or exclude the liability of a party for fraud or fraudulent misrepresentation by that party; (c) limit or exclude any liability of a party under Section 12, 13, 14 or 15 of the Sale of Goods Act 1979 or Part I of the Consumer Protection Act 1987; (d) limit any liability of a party in any way that is not permitted under applicable law; or (e) exclude any liability of a party that may not be excluded under applicable law.  Any statutory rights which you have as a consumer, which cannot be excluded or limited, will not be affected by these Terms and Conditions.

We will not be liable to you in respect of any losses arising out of any event or series of events beyond our reasonable control, including but not limited to acts of God, strikes, fire, war, failure of any communications, telecommunications or computer system, breakdown of machinery, shortage or unavailability of supply.

11. General terms

The only language in which we provide these Terms & Conditions is English.

All personal information volunteered will be held in accordance with our privacy policy. If you are unhappy with this policy, you know what to do.

Contracts under these Terms & Conditions may only be varied in writing signed by both parties.That's us and you.  Terms & Conditions may be periodically updated although any changes will not retrospectively affect our terms of agreement.

We are not liable for any losses, damages or costs arising directly or indirectly from any failure to meet any estimated delivery date.

You may not sub-contract or transfer any of your rights or obligations arising under these Terms & Conditions.  We may do so, however, providing this does not adversely affect you the customer, or reduce the guarantees benefiting you under these Terms & Conditions.

Each clause in these Terms is designed for the mutual for the benefit of both parties and is not intended to benefit, or be enforceable by, anyone else. The right of the parties to terminate, rescind, or agree any amendment, variation, waiver or settlement is not subject to the consent of any party not relevant to the contract.

Subject to the first paragraph of Section [10]: these Terms & Conditions contain the entire agreement and understanding of the parties in relation to the purchase of products from our website. They supercede all previous agreements and understandings between the parties involved, and each party acknowledges that representations not expressly contained in these Terms & Conditions have been made by or on behalf of the other party in relation to the purchase of products from our website.

These Terms & Conditons will be governed in accordance with English law, and the courts of England and Wales will have exclusive jurisdiction to adjudicate in any dispute arising under or in relation to these Terms & Conditions.

Contact Details

MyHealthMyBeauty, 10 St Peters Road, Huntingdon, Cambridgeshire, PE29 7AA
Email: [email protected]
Telephone: 01480 435981